The Hands-On Practitioner’s Course to Creating a Professional, Safe and Enduring Practice.

This course is recommended for Reflexologists, Massage Therapists, Aromatherapists and all body practitioners, and for those in counseling positions, including Social Workers and Coaches. In fact, anyone working on a regular basis with members of the public will benefit from educating themselves on how to successfully interact with people.


Ethical Dilemma LawsuitCould this happen to you?

A client goes to a practitioner for a wellness treatment and when the treatment ends has difficulty getting off the table due to severe back pain that wasn’t present before the session. This pain continues for several weeks and the client is unable to work. The client files a malpractice suit for pain, suffering and lost wages. Through the discovery process, lawyers learn that 10 years ago the client suffered debilitating back pain for three months and could not work during that time. Regardless the practitioner was still held liable. Is it possible that this could happen to you? Absolutely yes! In your opinion is there anything the practitioner could have done differently to prevent this outcome?  The correct answer is yes – the practitioner could have avoided the whole situation. In this Universal College of Reflexology presentation of the Ethics of Touch course, we have taken all the confusion out of this and dozens of other situations to help you avoid any potential pitfalls and legal nightmares in your practice or clinic.  

What are Ethics?What are Ethics?

Wikipedia defines ethics as “a branch of philosophy that involves systematizing, defending and recommending concepts of right and wrong conduct“. EHow defines ethics as “the principles of right or wrong that govern the conduct and morality of a certain group of people“ such as healthcare workers. In real life are issues always black and white? Is it always crystal clear what is right and what is wrong? Could there sometimes be a grey area?  

Let’s consider some real life ethical situations:

Answer yes or no to the following scenarios…

You are a massage practitioner who has just finished an Aromatherapy course. While talking with a new client at their 1st session you are convinced that some of the client’s symptoms would be lessened with a specific aromatherapy treatment. Is it ethical for you to offer a service for which you were not scheduled?
A Reflexologist works at a health club. Several of her clients decide they would prefer to receive their Reflexology sessions at home. She decides to do this. Is it ethical for the Reflexologist to see client’s outside of the health club? Is it ethical for a practitioner to accept a tip from a client?
You schedule a session with a 13 year old boy who will be accompanied by his mother. Is it ethical to work with the boy alone or should his mother be present? Is it ethical for a practitioner to refuse to honour a gift certificate after it has expired? Is it ethical to have separate fees for different clients?
You are a practitioner working in a spa for over three years and have built up a special relationship with quite a few of them. You decide to set up a clinic in your home. Is it ethical to give business cards to your special relationship clients with your new business address and contact details?
How did you do? Were the answers obvious to you? Were you not sure on some and guessed on others? This Universal College of Reflexology Ethics of Touch course will guide you to make the correct decisions that will grow your confidence and practice, knowing that you are always providing an ethical and legally sound service to your clients.  

Let’s look at some real life situational ethical dilemmas. Put yourself in these situations and see what answers you come up with.

Ethical Dilemma #1

Facebook Jan is very active on Facebook and invites all of her Reflexology clients to be Facebook friends with her. She often uses Facebook to promote her Reflexology business. John is one of Jan’s clients and became friends with her on Facebook. It was Jan’s birthday last week and she posted pictures of herself in a revealing dress out celebrating and drinking with her friends. John saw the photos and was very uncomfortable about his next appointment with Jan. He felt sure that if his wife saw these photos she wouldn’t feel comfortable about him continuing to have Reflexology appointments with her, so he cancelled his upcoming visit. What could have been done to prevent this?  

Kitchen RenovationEthical Dilemma #2

A practitioner hired a long-time client to do some renovations to her kitchen. Essentially everything went along fine until the kitchen caught fire and was destroyed. After the fire the practitioner found herself feeling resentful towards the client, wondering if the fire was caused by his negligence or just an accident. The client felt devastated, depressed and guilty. The practitioner felt she could no longer see him as a client and terminated the relationship. What ethical boundaries could have been set to minimize negative outcomes?

Shoulder Pain Ethical Dilemma #3

A practitioner treated a friend for a shoulder pain.  The friend did not like the service she received. She felt physically hurt and in pain for a couple of weeks after treatment and immediately stopped seeing the practitioner professionally and personally. Not only did she lose a client, but she also lost a friend. What steps could the practitioner have taken to prevent this happening?

Ethical Dilemma #4

Walking the dog A client approached her practitioner about walking his dog in exchange for treatment. The bartering continued for six months without any incident. One day the dog pulled so strongly that the client lost her grip on the leash. The dog had seen another dog across the street and was running to visit and play with the other dog when it was hit by a car and killed. The owner was devastated and grief-stricken and could not bring himself to continue seeing the client. What could have prevented this situation? Is it ever okay for a practitioner to enter into this type of agreement with a client?  

SupplementsEthical Dilemma #5

A client comes to see a practitioner complaining of fatigue and achiness throughout his body. With little more than a weekend’s training in nutrition, the practitioner recommends dietary supplements and a change in diet for the client. The client’s condition deteriorates over the next few weeks and he ends up in hospital. Was it ethical for the practitioner to give advice? If so, what advice should be given?

To prevent finding yourself in the middle of a potentially serious ethical dilemma with no clear guidance, it makes perfect sense to become well versed in the essential ethics of touch.

Who is this course for?

This course is designed for all healthcare practitioners including specialists in the following therapies: Modalities Chart This course is also recommended for those in counseling positions, including Social Workers and Coaches. In fact, anyone working on a regular basis with members of the public will benefit from educating themselves on how to successfully interact with people. This course is appropriate for all levels from introductory through intermediate to advanced levels of participants’ knowledge.

This course is designed to empower you to

  • Maximize your professional credibility
  • Minimize ethical and legal risks with essential strategies and tools
  • Establish and maintain effective boundaries
  • Discover communication techniques and strategies to create desirable outcomes
  • Grow you practice with well-defined management skills and strategies.
  • Provide the highest ethical service to your clients
  • Boost your confidence with up to date professional education

The valuable principles and risk management strategies offered in this course are of universal value.

Student studying

Self Paced

We know you lead a busy life. This online course is designed to be self-paced. You have up to six month to complete it! Upon successful completion of this course and the easy multiple-choice quiz, and assignments you will receive a Certificate of Completion of The Ethics of Touch from the Universal College of Reflexology. We are delighted to offer this online course as an exceptional value to you as a practitioner and to those you serve!

What will I learn?

Learning On-LineYou will address the difficult and confusing dilemmas that can confront touch therapy practitioners and therapeutic counselors in their chosen fields. The course textbook, which you will purchase separately, honestly describes the issues, identifies clear principles, names specific resources and uses stories straight from the treatment room to guide, support and inspire students and practitioners. Your goal at the end of this course is to be able to design a Policy and Procedures Statement with regard to ethics in your own healing practice, protecting yourself, your clients and your business.

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Cost today is just $299